KNOWLEDGE MANAGEMENT?
The term Knowledge Management (KM) first appeared in the business world. Ikujiro Nonaka with his book The Knowledge-Creating Company tells how success story Matsushita Electric experiencing difficulties when developing a bread making machine in 1985. They have always failed in the tests conducted. The outer skin is charred bread while it is still crude, the volume and temperature of poorly formulated, is an everyday sight of the experiments performed. Then a software developer named Matsushita Electric Ikuko Tanaka, who finally had the bright idea to go directly to the apprentice baker prestigious Osaka International Hotel.
Ikuko Tanaka guided directly by the creator of the famous bakery to learn how to develop dough and other special techniques. Completion of his apprenticeship, he presented the whole experience gets to engineer Matsushita Electric which is then translated by the addition of special parts and perform other repairs on the machine. Experiments conducted a successful end. And the bread making machine product finally record sales of kitchen fittings greatest in the first year of marketing. KM legend certainly can not be separated from Ikujiro Nonaka create a formulation that is known as SECI or Knowledge Spiral
Knowledge is the result of human senses or the result of a person's knowledge of the object through its senses (eyes, nose, ears and so on). By itself, the sensing time to generate knowledge is highly influenced by the intensity of attention and perception of the object. Most people's knowledge gained through the senses of hearing and vision. One's knowledge of the object has a different intensity.
Human knowledge since human beings began to know the information, then the information obtained subsequently forwarded to others through communication. Communication takes place between men, either communicate directly or indirectly. Then, the knowledge and information that moves dynamically through the organization in various ways, depending on how the organization looked at. If we look at the current situation, where it is certain is uncertainty, then there are certain things that will be the main source organizations to obtain long-term success and to remain competitive, it is knowledge. Organizational knowledge is the intellectual capital that can be differentiated by the type of knowledge that a person has.
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